Manager Service Planning and Coordination

Not for Profit, Dynamic Environment, Salary Packaging, Free Parking

Do you want to be a part of a fabulous team that has passion to make a difference in the lives of migrants and refugees in the community? Look no further, this job is for you. You will be a part of a dynamic environment that will stir your enthusiasm and instigate your abilities with striking challenges.

About us

The Southern Migrant and Refugee Centre (SMRC) is a not-for-profit community-based agency providing services to migrants and refugees living in the southern region of Melbourne, including the local government areas of City of Greater Dandenong, City of Casey, Shire of Cardinia, and surrounding suburbs. Since 1993, SMRC has supported the settlement of newly arrived refugees and provided community-based services for migrants and refugees through funded in-language social, economic, health and wellbeing programs.

SMRC provides a wide range of aged care services, ensuring that older community members have access to care and support that is culturally sensitive, and in-language where required.

SMRC operates a multicultural labour hire service, which provides a culturally sensitive and in-language alternative to in-home care.

The vision of SMRC is to ensure that migrants and refugees are enabled to achieve their goals and aspirations. We exist to support and empower migrants and refugees through our delivery of programs and services that are innovative, inclusive, and impactful.

The Position

Full Time -Fixed Term until June 2027

Salary Packaging available.

We are seeking an experienced and dynamicManager of Service Planning and Coordination – Settlement Teamto lead the growth and strategic direction of our Service Planning and Coordination function. This is a unique opportunity to drive service innovation and create meaningful impact within culturally diverse communities.

In this role, the Manager will oversee the planning, coordination, and delivery of community-based care programs across the Settlement Team.

The position plays a key role in addressing social, economic, and environmental challenges through innovative, sustainable service delivery models and business practices. With a strong focus on social impact and community wellbeing—alongside financial sustainability—the role supports outcomes aligned with theSettlement and Integration Outcomes Framework.

Person Specification

Bachelor's degree in social work, Community Development or Business-related field.

Proven experience (3+ years) in leadership and or strategic management.

Minimum of 3 years' experience in service planning and coordination.

Demonstrated understanding of the Settlement & Integration Outcomes Framework

Your application must include:

A cover letter outlining why you are applying for this position addressing the key selection criteria.

A resume with your skills, experience and qualifications.

Applications should apply directly through SEEK only.

Closing date, 5.00 pm, Monday 11th August 2025

All appointments to the SMRC are subject to the following checks:

Reference checks.

Criminal record check.

Working with Children Check.

NDIS check.

For more details of this position or for a copy of the Position Description, please visit www.smrc.org.au or contact People and Culture on Ph: 9767 1900 or at HR@smrc.org.au.