Care Coordinator
Ontime Healthcare Nursing AgencyHawthorn, Melbourne VIC
Job Description
About Ontime Healthcare Ontime Healthcare is a leading provider of high-quality home care, hospital, and nursing home staffing solutions across VIC, NSW and QLD. Our Homecare Division is dedicated to delivering exceptional in-home care through a team of skilled Nurses and Support Workers.
Your Role as a Care Coordinator We are seeking a dedicatedCare Coordinatorto join ourHomecare Division. In this role, you will be responsible for managing care staff placements, ensuring seamless shift fulfilment, and maintaining strong relationships with clients and support workers.
Key Responsibilities:
Fill and manage home care shifts across various locations
Handle customer and client shift requests efficiently
Maintain accurate staff rosters and case management records
Ensure compliance requirements for all home care staff are met
Build and maintain strong relationships with clients and care staff
Provide excellent customer service and respond to inquiries promptly
What We’re Looking For:
Superior customer service and communication skills
Strong organisational and problem-solving abilities
Ability to build and maintain relationships with clients and care staff
Experience in office administration and rostering systems
Understanding of NDIS and homecare packages (desirable)
Qualification as a PCA, Support Worker, or Nurse (highly desirable)
Why Join Us?
Full-time opportunity with a reputable healthcare provider
Work in a dynamic and supportive team environment
Competitive salary and career growth opportunities
Access to benefits and career pathways through Ontime Healthcare’s affiliation withAltius Group, a leading national provider of health, well-being, and workplace services
If you’re a proactive and customer-focused professional with a passion for healthcare, we’d love to hear from you! Apply today.
Altius Group is an Equal Opportunity Employer and an inclusive workforce. Research has shown that, in Australia, women, people living with disability, LGBTQIA+, First Nations people, and those from minority groups are less likely to apply for a role because they feel they will not be successful. We believe in the strength of diversity and inclusion, and we would like to strongly encourage those who identify with any of these groups to apply for a role with us.
Benefits & Perks
About Ontime Healthcare Nursing Agency
Join our innovative team at Ontime Healthcare Nursing Agency where we're building the future of technology. We value collaboration, innovation, and work-life balance.
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