Case Manager

Summary

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Be part of an engaging team that thrives on challenges

Full time opportunity until July 2026 with the possibility of extension

Travelling to different site locations will be required across the Southern region

About the Opportunity

This role sits within the Homelessness and Family Services Division in the Youth Early Intervention and Homelessness portfolio. The Homelessness & Family Services Division consists of five domains:

Youth Early Intervention

Intensive Youth Support

Supported Accommodation and Youth Refuges

Adult and Family Homelessness

Child and Family Services

Creating Connections provides support to young people who are homeless or at risk in both the Northwest and Inner South regions of metropolitan Melbourne. The Creating Connections Team encompasses housing support, living skills and education, employment and training support.

About you

We are looking for someone who can:

Support a case load of young people through a healing-oriented framework

Utilising creative and innovative pathways to disrupt disadvantage and create pathways out of homelessness

Develop advanced case planning and crisis interventions to meet the needs of young people presenting with multiple and complex needs, including risk assessments and safety plans

Assist young people to explore and access sustainable accommodation options

Facilitate access to specialist support services, including health, mental health, AOD and therapeutic interventions

Benefits of working with MCM include:

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Diverse and inclusive organisation

Attractive Salary Packaging benefits

Supportive learning and development environment

Culture of continuous improvement

Essential:

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Tertiary qualifications in Youth Work, Social Work, Welfare studies or related fields

Demonstrated experience working within a case management and trauma informed framework

Demonstrated experience and understanding of theory and practice as it relates to family mediation and family support

Demonstrated understanding of the issues that affect young people and their families experiencing conflict and at risk of report to Child Protection

Experience and ability to develop cohesive and collaborative working relationships with allied services, networks and stakeholders

Well-developed communication, negotiation, interpersonal and conflict resolution skill

High level of initiative and time management and the ability to work independently and part of a team

An understanding of the requirements for ensuring child safety

Strong administration skills and computer literacy

Screening Criteria:

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National Police check

Working with Children check

Valid Victorian Drivers license

Right to Work in Australia

Applications for this role will close on17 September 2025/or Applications may close before the deadline, so please apply early. Please include your current resume and cover letter. Please review the position description to understand more about the role and responsibilities. If you have any needs throughout the recruitment process that have not already been catered for, we encourage you to contactrecruitment@mcm.org.auto let us know how we can better support you to apply.

About MCM

MCM is aninclusive and equal opportunity employerwith a strong commitment to**safety.**MCM embraces differences because we know that diversity and inclusion help us to attract, recruit, engage and retain talented people. We are a leading not-for profit-for-purpose organisation that offer a broad range of services in Disability, Homelessness, Palliative Care and Education.

Our commitment to Safety

MCM is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.

Our commitment to Diversity, Inclusion & Equity of Access

At MCM we embrace our differences because we know that diversity helps us to innovate and make the biggest impact possible. Our DEI Strategy supports and drives an inclusive workplace culture. We embrace the learning opportunities that come with authentic commitment to equity of access for all. We particularly encourage Aboriginal and Torres Strait Islander candidates to apply.