Support Coordinator-Recovery Coach

**Job Title:**Support Coordinator/Specialist Support Coordinator/ Recovery Coach – NDIS **Employment Type:**Contractor position -Immediate start

We are a registered NDIS Company dedicated to empowering individuals with disabilities to lead fulfilling lives and achieve their personal goals. We are committed to providing high-quality, person-centered care that supports independence, community participation, and overall well-being.

Position Overview:

We are seeking a dedicated and compassionate Support Coordinator with a minimum of 2 years experience to join our team for animmediate start. As a Support Coordinator within the NDIS framework, you will play a vital role in assisting participants with navigating the NDIS system, ensuring they receive the appropriate supports and services to meet their individual needs. This position requires excellent communication, problem-solving, and organisational skills to support individuals with disabilities in achieving their goals and improving their quality of life.

Key Responsibilities:

Case Management & Support Coordination:

Assist NDIS participants in understanding their funding.

Coordinate and manage a range of supports and services for participants, including allied health, community services, and other disability-related services.

Provide guidance and advocacy to participants in accessing services, ensuring the right supports are in place to meet their needs.

Monitor participant progress and outcomes, adjusting support plans as needed to ensure effectiveness.

Plan Implementation & Review:

Assist participants with the implementation of their NDIS plan, ensuring all services and supports are in place in a timely manner.

Support participants through the NDIS planning and review process, providing assistance with plan changes as required.

Documentation & Reporting:

Maintain accurate and up-to-date records of all participant interactions, support services, and progress notes.

Ensure compliance with NDIS standards, policies, and reporting requirements.

Prepare and submit regular reports on participant outcomes and service delivery.

Skills & Qualifications:

Essential:

Relevant qualifications in disability support, social work, community services, or a related field.

Strong understanding of the NDIS system and related policies and procedures.

Experience in a support coordination, case management, or similar role within the disability sector.

Excellent communication and interpersonal skills, with the ability to build relationships with participants, families, and service providers.

Ability to manage multiple cases and work independently while remaining detail-oriented.

High level of empathy and understanding of the challenges faced by individuals with disabilities.

Desirable:

Previous experience in working with NDIS participants, particularly in support coordination.

Knowledge of the disability sector and community-based services.

Ability to use case management software and tools effectively.

(Certificate IV in Disability, Community Services Degree, etc.)

Benefits:

Work from home.

Ongoing professional development opportunities.

Supportive work environment with a focus on work-life balance.

Opportunity to make a meaningful impact in the lives of people with disabilities.

How to Apply:

To apply for this role, please submit your resume and cover letter addressing the key selection criteria tohello@turningpointsupport.com.au. We encourage you to apply as soon as possible. Applications will be reviewed on a rolling basis.

Turning Point Support is an equal-opportunity employer and values diversity in the workplace. We encourage applications from individuals of all backgrounds, including people with disabilities, Aboriginal and Torres Strait Islander peoples, and individuals from culturally and linguistically diverse communities.