Service Coordinator

SERVICE COORDINATOR- ADELAIDE

Kanda is expanding on our years of experience in delivering community services across Australia. Our organisation provides care, support, and home services to Veteran and Aged clients throughout Australia across a variety of programs.

POSITION****PURPOSE:

Kanda is seeking an energetic and driven experiencedPermanent Full TimeService Coordinator to join our Community Nursing team to provide care for, and to improve health outcomes for our Veteran (DVA) and Aged Community living at home. This position is full time, office based in Underdale, SA , Monday to Friday, 9.00am to 5.00pm.

You will be responsible for all service outcomes as they relate to individual clients. The role reports into the Clinical Manager.

If it's a work life balance that you're after, working with a supportive and progressive team, to make a real difference then this might just be the position you have been looking for.

ABOUT YOU:

• Demonstrated experience in a relevant discipline, eg Aged Care, Community
• Ability to build strong relationships with internal and external stakeholders
• Always deliver exceptional service
• Excellent written and oral communication skills with demonstrated experience in using communications strategically for advocacy purposes
• A high level of integrity, a passion for the Aged Care Sector and innovative problems solving and critical thinking skills

PRIME ACCOUNTABILITIES OF****THE ROLE:

• Provide high quality customer services to support our aged care client's receiving direct care in their homes
• Work under the guidance of the Senior Clinical Nurse
• Schedule home care employees to provide services to clients
• Day to day operational oversight of employee and non-clinical client service delivery
• Schedule the best suited non-clinical field employee to attend to the needs of our aged care clients
• Ensure safety and quality objectives are achieved including but not limited to Safety Conversations and Incident management.

KEY RESPONSIBILITY AREAS:

• Customer Management - manage incoming requests in a friendly and professional manner
• Rostering / Scheduling
• Health, Safety, Environment and Quality
• Data Management, Administration and Reporting

WHAT WE OFFER:

• A flexible & inclusive working environment
• Full training and ongoing career development in a supportive team environment
• Comprehensive health and wellbeing services including access to EAP
• Competitive remuneration
• Supportive and Welcoming team
• A rewarding career where you make a difference in the lives of seniors and their families

ESSENTIAL TO PROGRESS APPLICATION:

• National Police Check
• Working with Children Check
• Passport/Birth Certificate (proof of working rights)
• Full Australian Drivers Licence

If you are interested in being a part of a welcoming and rapidly growing organisation, we encourage you to apply today.

About Us

At Kanda, we're more than a care provider - we're a community. Backed by decades of experience, we deliver personalised support solutions that embrace the complexity of life. Our services span disability and NDIS support, children, youth and family services, aged home care, veterans' care, and community nursing.

We are committed to fostering an inclusive environment where every individual can achieve their highest potential. Our team of compassionate professionals works collaboratively to ensure our clients receive the support they need to live fulfilling and independent lives.

We are always looking for passionate, talented individuals to join our team