SDA Engagement Officer - Melbourne

Position Description

SDA Engagement Officer – Melbourne

Brighter Living Australia

**Position Title:**SDA Engagement Officer - Melbourne

Reports To: Business Development Manager

**Location: VIC -**based, with flexible working arrangements

**Employment Type:**Part Time (3 days per week)

Make a Real Difference in the Lives of Others

Are you passionate about improving the lives of people with disabilities? Do you want a meaningful career where your work directly helps others find safe, high-quality homes tailored to their needs?

AtBrighter Living Australia, we provide Specialist Disability Accommodation (SDA) that empowers people with disabilities to live independently and with dignity. We’re seeking aSDA Engagement Officerto join our VIC team and play a central role in connecting individuals and families to homes that truly support their goals and wellbeing.

This is your opportunity to build strong relationships, represent a mission-driven organisation, and help shape better housing outcomes across Melbourne.

Why You’ll Love Working With Us

Purpose-Driven Work: Make a lasting impact in the disability housing space.

Flexible Working: Enjoy a mix of remote and in-person work to suit your lifestyle.

Supportive Team Culture: Work with a passionate, inclusive, and collaborative team.

Autonomy and Growth: Take ownership of your role and develop your skills in a growing sector.

Diverse and Engaging Role: No two days are the same—connect with people, attend events, and solve real-world challenges.

About the Role

As our newSDA Engagement Officer, you'll play a key role in:

Supporting participant engagement strategies in VIC to help achieve SDA occupancy goals.

Building and maintaining strong relationships with participants, families, support coordinators, and key stakeholders.

Identifying local market opportunities and engaging with disability service providers and referral networks.

Organising property viewings, assisting with tenancy documentation, and facilitating onboarding.

Ensuring all participant interactions are recorded and followed up on promptly.

You’ll Also Be Responsible For:

Representing Brighter Living Australia at expos, industry events, and community functions.

Collaborating with the Property Management team to ensure housing meets participant needs.

Maintaining stakeholder satisfaction through proactive engagement and communication.

Advocating for Brighter Living’s values in the broader disability and SDA sectors.

What We’re Looking For

Essential Skills & Experience:

Proven experience in disability services, SDA, or stakeholder engagement.

Strong interpersonal and communication skills to build genuine, trust-based relationships.

Ability to work independently while managing multiple priorities.

Proficiency in Microsoft Office (Excel, Word, PowerPoint) and CRM systems.

Willingness to travel across VIC for stakeholder meetings, events, and site visits.

Bonus Points For:

A background in community services, support coordination or similar.

Passion for the disability sector and improving housing outcomes.

Work Environment

This role isVIC-based (Western Suburbs), offeringflexible working arrangements, including a mix ofremoteandon-sitework. Regular travel is required to engage with participants and attend stakeholder events. This role is offered as part time with a 3-day working week, this will eventually grow to a fixed full-time role for the right person.

Who We Are

Brighter Living Australiais a national provider of high-quality SDA housing, committed to inclusivity, innovation, and meaningful outcomes for people with disabilities. We work closely with participants and support networks to deliver housing that supports true independence.

As anEqual Opportunity Employer, we welcome applications from people of all backgrounds and are committed to building a diverse and inclusive workforce.

Apply Now

If you’re ready to make a real difference while working in a flexible and rewarding role, we want to hear from you!