Residential Care Worker (High Complex Needs)

Residential Care Worker (High Complex Needs) – Part-Time | 20–30+ Hours 📍 Wollongong & Illawarra 🕒 Morning, Afternoon & Sleepover Shifts | Complex Mental & Physical Health + Aggression Management 💰 Award Pay | Paid Training | Strong Growth Pathways

Be the difference – where care meets connection.

At Sydney Health & Care Services (SHCS), we support individuals to live with dignity, choice, and independence. As we continue to grow, we’re expanding our Supported Independent Living (SIL) team and are currently seekingfemale Residential Care Workers(due to specific client needs) who are experienced, compassionate, and confident in supporting clients withhigh and complex needs— including physically aggressive behaviours, multiple disabilities, and significant health conditions.

This role requires a high level of resilience, skill, and professionalism in environments with complex physical and mental health challenges, behaviours of concern, and restrictive practices.

🏠 About the Role This part-time role (20–30+ hours/week) involves providing consistent, trauma-informed, and strengths-based support to clients with significant behavioural, physical, and health-related needs.

✅ What You’ll Be Doing

Provide high-level personal care: showering, continence care, dressing, mobility

Support clients displaying physical aggression and behaviours of concern

Administer medication and manage complex healthcare routines

Support clients with dual diagnoses (physical disability + mental health)

Implement restrictive practice strategies in line with behaviour support plans

Assist with domestic duties: cleaning, meal prep, laundry

Maintain accurate daily documentation and incident reporting

👤 About You

Experience supporting clients with severe behavioural and health complexities

Skilled in de-escalation and safe response to physical aggression

Knowledge of restrictive practices and positive behaviour support

Calm, confident, and adaptable in unpredictable situations

Flexible, reliable, and committed to continuous learning

📋 Requirements

Female applicants only (due to client care requirements)

Cert III/IV in Disability, Individual Support or related (highly regarded)

Proven experience with high-complexity support environments

NDIS Worker Screening Check, First Aid & CPR, Australian Driver’s Licence & reliable vehicle

COVID-19 and Flu vaccinations as per public health orders

Availability for a mix of morning, afternoon, and sleepover shifts

💚 Why Join SHCS?

Consistent hours with flexibility

Paid training & strong team support

Work in well-managed SIL homes with dedicated leadership

Be part of a purpose-led organisation making a genuine difference

📩 Apply Now Email your resume and short cover letter torecruitment@sydneyhealthcare.net.auor apply via SEEK. Please include your availability and confirm you meet the female-only requirement for this role.