Case Manager - 12 month contract

Are you passionate about making a meaningful difference in the lives of women experiencing homelessness and mental health challenges? Our client is seeking an experienced and compassionate Case Manager to join a dedicated team and provide high-quality, person-centred support within a biopsychosocial framework.

This role plays a key part in empowering women to achieve stability, recover their mental health, and transition into secure housing. This role is a Fixed Term 12 month contract.

About the Role

As a Case Manager, you will:

• Deliver trauma-informed and strengths-based case management services to women with complex needs, including homelessness, domestic and family violence, and mental health challenges.
• Undertake comprehensive intake assessments, risk assessments, and collaboratively plan support strategies with clients.
• Provide mental health support using focussed psychological strategies such as motivational interviewing and CBT techniques.
• Advocate for clients by liaising with housing providers, health professionals, and community services.
• Lead purposeful transition planning to assist clients in securing sustainable housing and ongoing support networks.
• Maintain accurate and timely case notes, reports, and client records.
• Work within a collaborative, multidisciplinary team while also exercising autonomy and initiative.
• Promote culturally responsive practice, engaging effectively with women from diverse backgrounds including Aboriginal and Torres Strait Islander women, CALD communities, LGBTQIA+ clients, and women with disabilities.

About You

To succeed in this role, you will bring:

• Relevant qualifications in Social Work, Psychology, Social Sciences, Community Services, or a related discipline.
• Demonstrated experience in case management with individuals experiencing homelessness, mental health challenges, and/or domestic and family violence.
• Strong knowledge of risk management frameworks, duty of care obligations, and trauma-informed practice.
• Excellent advocacy and relationship-building skills with clients and external stakeholders.
• Ability to balance independence with collaborative teamwork.
• High level of cultural awareness and commitment to inclusive practice.
• Proficiency in maintaining records, preparing reports, and working with case management systems.

What We Offer

• A supportive, collaborative, and values-driven workplace.
• Ongoing professional supervision, training, and development opportunities.
• The opportunity to make a tangible difference in the lives of vulnerable women.
• Competitive remuneration in line with the SCHADS Award Level 5, plus leave loading and salary packaging benefits.

Essential Requirements

• Current Working with Children Check.
• National Police Check.
• Verification of qualifications.
• Current First Aid Certificate (or willingness to obtain).
• Valid driver’s licence.
• This is a women-only role, in line with an exemption under the Anti-Discrimination Act.

***To apply hit APPLY NOW as we will be shortlisting for this position soon.

For a confidential discussion OR to find out more about the role please call Emma McCaffrey on 0434 835 314, or Connect on LinkedIn to stay up to date with all our vacancies***