Business Development Manager

NDIS SIL Business - BDM Role

Location: Lower Hunter Region, NSW

Salary: $105,000 per annum + 0.5% of turnover (Est. $3M in Year 1)

Opportunity for performance-based increases

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About Us

We are a fast-growing Supported Independent Living (SIL) provider under the NDIS, committed to delivering exceptional, person-centered support. As we enter our next stage of growth, we’re on the lookout for a dynamic and experienced Business Development Manager / General Manager to help scale operations, build strong systems, and drive long-term sustainability.

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The Role

This is a rare opportunity to take on a pivotal leadership role in a business poised for growth. You’ll work closely with the directors to build out operational frameworks, manage the day-to-day running of the business, and ensure compliance and quality across all areas.

Key Responsibilities:

• Lead and oversee participant onboarding and management processes

• Develop and manage governance frameworks, including risk management and compliance documentation

• Lead HR processes including staff onboarding, documentation, and performance support

• Contribute to business development strategy and execution to help scale operations

• Foster a high-performance team culture and ensure operational excellence

• Report on key business metrics and assist in strategic planning

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What We’re Looking For:

• Proven experience in NDIS and SIL operations, particularly with back-end systems and documentation

• Strong understanding of compliance, governance, and risk management within NDIS frameworks

• Experience in HR and people management including onboarding processes

• Strong leadership skills with the ability to work autonomously and in collaboration

• A growth mindset and passion for building sustainable systems

• Located in or willing to work from the Lower Hunter Region

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Why Join Us?

• Competitive salary package with uncapped earning potential

• Share in the success: 0.5% of company turnover annually (approx. $15,000 in Year 1)

• Direct impact in shaping and scaling a business with purpose

• Supportive leadership team and opportunities for advancement based on performance

• Be part of a growing company with a strong values-based foundation