Privacy Policy

1. Information We Collect

Personal Information

We collect the following types of personal information:

• Account Information: Name, email address, phone number, password
• Professional Information: Resume, work history, qualifications, NDIS Worker Screening status
• Employer Information: Company name, ABN, contact details, NDIS registration number
• Payment Information: Processed securely through Stripe (we do not store credit card details)

Automatically Collected Information

• IP address and browser information
• Device type and operating system
• Pages visited and interaction data
• Referral sources

2. How We Use Your Information

3. Information Sharing

We share your information only in the following circumstances:

• With Employers: When you apply for jobs, your application details are shared with the relevant employer
• Service Providers: With trusted third parties who assist in operating our platform (e.g., Stripe for payments)
• Legal Requirements: When required by law or to protect rights and safety
• NDIS Quality and Safeguards Commission: When required for compliance purposes

4. Data Security

We implement industry-standard security measures including:

• SSL/TLS encryption for data transmission
• Secure password hashing
• Regular security audits and updates
• Access controls and authentication
• Regular backups and disaster recovery procedures

5. Your Rights

Under Australian Privacy Law, you have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Opt-out: Unsubscribe from marketing communications
• Portability: Export your data in a machine-readable format
• Complaint: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

6. Cookies and Tracking

We use cookies to:

• Remember your login status
• Analyze site usage and improve performance
• Personalize your experience
• Remember your job search preferences

You can control cookies through your browser settings. Disabling cookies may limit some features of our platform.

7. Data Retention

We retain your personal information for:

• Active accounts: As long as your account remains active
• Inactive accounts: 2 years after last activity
• Job applications: 6 months after position is filled
• Financial records: 7 years as required by law

8. International Data Transfers

Your data is primarily stored in Australia. If we transfer data internationally, we ensure appropriate safeguards are in place in compliance with Australian Privacy Principles.

9. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16.

10. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or prominent notice on our platform.

11. Contact Us

For privacy-related questions or concerns: