Support Workers – Bring the Spark to Participants’ Lives (Casual & Part-Time)

Positions Available

Casual– $33.94/hour

Part-Time– $27.15/hour

About Meta Healthcare

We’re not just a service provider,we’re a community that lives and breathes connection, joy, and growth. Here, support workers, allied health professionals, and senior mentors work side-by-side toturn guidance into real, life-changing moments.

We believeevery achievement matters. Whether it’s a participant proudly making their own cup of tea for the first time, orturning the key in the door of their very first home, heart racing as they decide who to invite over for dinner.

The Role – Lead with Your Participant

This is your chance tobring ideas, heart, and fun into every day. You’llco-design each day with your participant, create activities they’re excited about, and help them get the absolute most out of their services . From one-on-one support to our buzzingDay Programs. You’ll keep parents/guardians and allied health in the loop withclear, purposeful handoversthat keep everyone moving towards the next goal.

Mentored by Senior Support Workers – Every Step

You’re never alone in your role.Senior Support Workerswill:

Welcome you with a hands-on onboarding experience

Guide you through session planning and creative problem-solving

Review your notes, celebrate your wins, and help you refine your approach

Give regular, practical feedback that grows your confidence and skills

Guided by Allied Health – Real-World Know-How

OurOccupational Therapists, Physiotherapists, Exercise Physiologists, and Speech Pathologistsoffer more than therapy plans, they give youpractical, real-world guidanceyou can use straight away. You’ll learn how to:

Applycommunication supportsfrom speech therapy

Put OT strategies into action for routines, independence, and life skills

Support safe, enjoyable movement programs from physio and EP

Share your observations so we can adapt and improve together

You’ll also get toattend allied-health–run workshopsso you can keep building your skills and your toolkit.

What You’ll Do

Daily Living with Dignity

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Support with personal care (showering, grooming, continence, dressing)

Encourage independence through skill-building meal prep and mealtime support

Turn light domestic tasks (laundry, tidying) into practical learning moments

Community, Skills & Fun

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Plan and lead activities your participant truly loves — coffee outings, gym sessions, art projects, market trips, sports, cooking, library visits, transport training

Build life skills like money handling, using timetables, creating shopping lists, and developing social confidence

Join inDay Programsthat bring people together for life skills, fitness, and creative workshops. all with a sense of purpose and fun

Therapy Guidance in Action

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Put allied-health advice into practice: communication aids, structured routines, exercise programs, and environmental setup

Share what worked, what needs adjusting, and what’s next with your Senior Support Worker and allied health team

Documentation & Handover Comms

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Writeclear, upbeat progress notesthat show how micro and macro goals are being achieved

Providetargeted handoversto parents/guardians and allied health so everyone’s on the same page

Safety & Professionalism

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Follow therapy plans; use calm, effective de-escalation strategies

Support medication routines (if applicable)

Always uphold NDIS Practice Standards, boundaries, privacy, and infection control

Be consistent and reliable with rosters

What Success Looks Like

Micro wins:

Trying a new recipe and nailing it

Greeting the barista with confidence

A smoother, more independent morning routine

Tackling an extra bus stop alone for the first time

Macro milestones:

Signing the lease and moving into a first home

Communicating needs clearly at a GP appointment with a speech aid

Receiving the first pay slip from a job they chose and love

Joining a weekly community group, entirely by choice, with full confidence

Who You Are

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Anatural communicatorwho is warm, clear, and engaging

Energised by people and genuinely curious about their passions and goals

Organised and adaptable — you plan ahead but can pivot in the moment

Open to mentorship fromSenior Support Workersand guidance from allied health professionals

Must Haves

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NDIS Worker Screening Check (or willing to obtain)

First Aid & CPR

Driver’s licence + reliable vehicle

COVID-19 vaccination compliance

WWCC (if applicable)

Bonus Points

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Certificate III/IV in Individual Support, Disability, or Community Services

Experience in disability, aged care, or community support

Why Join the Meta Healthcare Community

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Hands-on mentorshipfrom experienced Senior Support Workers

Allied health guidancethat turns plans into everyday progress (plus workshops you can attend)

Visible impact— set, track, and celebrate micro & macro achievements

Flexibility and energy— casual or part-time shifts to suit your life

Training, and a supportiveteam culture