Quality, Safety and Risk Improvement Specialist

Location: Glenorchy, Devonport or Launceston

Employment Type: Full-time

Salary: SCHADS Award Level 5 + Super + Salary Packaging

Shape and embed a continuous improvement culture.

At CTST, we’re passionate about supporting people to live well and stay connected to their communities. We’re looking for an experienced and values-driven Quality, Safety and Risk specialist to support the team to embed a contemporary continuous improvement mindset and culture within our organisation.

This role can be based at any of CTST’s statewide offices, offering flexibility and connection to the communities we serve.

About the Role

The Quality, Safety and Risk Improvement Specialist will create and drive contemporary continuous improvement initiatives, systems and processes to ensure CTST’s services meet aged care and NDIS standards, legislative and contractual requirements. They will work collaboratively with internal and external stakeholders to promote safe, high-quality services for consumers, and ensure staff understand their safety and risk responsibilities.

Key Responsibilities

Cross Functional Lead for Quality, Safety & Risk Projects - leading structured problem-solving sessions with cross-functional teams, utilising tools such as RCA, and 5 Whys.

Instilling a continuous improvement mindset in staff and stakeholders and coach them on suitable tools and processes

Monitoring, reviewing, and evaluating quality systems to identify opportunities for innovation and continuous improvement

Facilitate the continuous improvement process to improve service quality indicators, consumer outcomes and experience

What You’ll Bring

A qualification or relevant experience in quality, compliance or auditing

Expertise leading business improvement efforts and implementing business operating systems

Expertise in coordinating and delivering projects on time and to budget

An ability to build strong relationships and work collaboratively with others

An ability to blend compliance obligations with positive service delivery outcomes for consumers

Bonus points for: Experience in aged care, NDIS, or the not-for-profit sector.

All CTST employees must:

be an Australian Resident or hold an Australian Working Visa

hold a current driver’s licence

have a Working with Vulnerable Persons Card (or be willing to obtain)

be willing to obtain a National Police Check

To Apply

To obtain a copy of the position description, please visit our website at www.ctst.org.au/work-with-us

Applications must be made via SEEK and include a current resume and cover letter detailing your experience relative to the position.

If you have any enquiries about the position, please contactpeopleandcapability@ctst.org.au

Interviews may commence at any time.

We look forward to hearing from you!**

CTST is committed to Equality, Diversity and Inclusivity where everyone is welcomed and supported