Office Manager - Disability Services (NDIS)

📍 Location: Dickson, Canberra City and Work from home

💼 Casual to start then possibility to move to permanent Full Time / Part Time based on requirements and need (Negotiable)

💰 Salary: Negotiable on experience and knowledge Join a passionate, purpose-driven and 100% client focused team supporting people with psychosocial disability in the ACT and Surrounding areas.

We are seeking a proactive and experiencedOffice Managerto lead day-to-day operations in our disability services organisation. If you have strong admin skills, understand the NDIS, and enjoy a varied role that includes client support, rostering and bookkeeping – we’d love to hear from you!

About the Role

This is a key leadership and support role responsible for keeping our office and operations running smoothly. You'll work closely with support staff, clients, and external providers to ensure exceptional service delivery and NDIS compliance.

Key Responsibilities

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Bookkeeping & Admin Support

Invoicing, payroll preparation, expenses, and financial record keeping

Liaising with accountants and managing office systems

NDIS & Compliance

Maintain accurate records aligned with NDIS practice standards

Assist with audits, plan reviews, and funding documentation

Rostering & Workforce Coordination

Create and manage staff rosters

Monitor shift coverage, leave, and last-minute changes

Client & Family Liaison

Act as a point of contact for client enquiries and onboarding

Build strong, respectful relationships with participants and their families

Office Management

Oversee supplies, team communications, scheduling and general administration

About You

We’re looking for someone who is:

Experienced in office administration or office management

Confident with bookkeeping software (Xero, MYOB, or similar)

Knowledgeable in NDIS operations and compliance (essential)

Skilled in rostering and workforce coordination

An excellent communicator with strong attention to detail

Organised, reliable, and able to manage competing priorities

Requirements

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Minimum 2 years in a similar admin or office management role (essential)

Working knowledge of the NDIS and disability services (essential)

Current Police Check and Working With Vulnerable People Card (or willing to obtain - essential)

Current Driver's Licence and Access to a car (essential)

Certificate in Business Administration or related field (desirable)

What We Offer

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A friendly and supportive work environment

Purpose-driven work where you make a real impact to those with a psychosocial disability on the NDIS in an organisation that does everything differently

Opportunities for growth and ongoing professional development

Flexible working hours (where possible)

Ready to make a difference? ClickAPPLY NOWwith yourresume and a short cover letteroutlining your suitability for the role. Visit www.enableilhss.com.au for more information about us!