NDIS Rostering Coordinator - Meta Healthcare Disability Support Services

Join Meta Healthcare as a Rostering Coordinator – Western Sydney Region

Are you ready to take your rostering experience to the next level?

At Meta Healthcare, we believe support is more than just a service—it's about building lasting relationships and ensuring every client thrives with the right care. If you're passionate about making a meaningful impact and enjoy creating innovative scheduling solutions, this role is for you!

We are looking for an enthusiasticRostering Coordinatorto manage a high-performance team in the daily scheduling of support workers, ensuring seamless delivery of client services that align with care plans. This role is crucial for driving operational efficiency and helping deliver outstanding service.

Why Meta Healthcare?

**Stability and Security:**Full-time, permanent role with guaranteed hours

**Work-life Balance:**Fixed shifts from 8.30am to 4.30pm, ensuring time for yourself and your family

**Room for Growth:**We are a growing organization with exciting career opportunities

**Innovative Care Approach:**Be part of a community-first provider that delivers personalized, one-on-one care through innovative solutions

What Makes this Role Unique:

As aRostering Coordinator (Scheduler),you’ll be the driving force behind our operations, ensuring that our Support Workers are exactly where they need to be delivering exceptional care. This role goes beyond simply scheduling; you’ll be responsible fordesigning care pathwaysby aligning services with client budgets and goals, ensuring both staff and clients are well-supported for success.

You’ll collaborate closely with our team, using the latest tech and software tooptimize****efficiency and enhance client satisfaction. With proficiency in scheduling systems like Shiftcare and CRMs like Zendesk, you’ll make sure every client receives the right support at the right time from the right team member.

**Location:**Blacktown

**Shift:**8.30am – 4.30pm

Your Responsibilities:

**Design and optimize care schedules:**Create, update and manage rosters for Support Workers across Western Sydney

**Client-first approach:**Work with clients to understand their needs and forecast services based on their NDIS plans and budgets

**Onboard and empower:**Assist new clients and Support Workers in the onboarding process, ensuring they are set up for success from day one

**Real-time problem solving:**Address any rostering or operational challenges with creative solutions, ensuring fairness and balance across shifts

What You Bring:

2+ years of rostering experiencein the healthcare or NDIS sectors

A client-focused mindset with experience inforecasting serviceto align with client budgets

Tech-savvy:Proficient inMicrosoft 365(Teams, Word, Excel) withfast typing****skillsand experience withShiftCare,Connect Team, Zendesk and Zoho or similar software

Strong attention to detail, data entry expertise, and an ability to juggle multiple deadlines

A great communicator with a talent for resolving conflicts and aligning staff availability with client needs

NDIS knowledge and experienceis essential

Why You’ll Love Working at Meta Healthcare:

Meta Healthcare isn’t just another care provider. We’re acommunitycommitted to helping everyone reach their full potential. Our team is passionate about**personalized,**one-to-one support, and we constantly find new and innovative ways to improve the services we offer to our clients.

Ready to Make a Difference?

If you’re ready to be part of agame-changing teamthat values innovation, passion, and care, apply now to join Meta Healthcare!

For specific queries, please contact us by email contact@metahealthcare.com.au or by calling us on (02) 4072 4075.

**Please note:**Shortlisted candidates will be required to undergo criminal record checks and provide references.

Our recruitment team kindly requests no unsolicited resumes or approaches from recruitment agencies. Meta Healthcare is not responsible for any associated fees with unsolicited resumes