NDIA EL1 Operations

Our participants, Our people, Our purpose

Currently, there are around 5.5 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 717,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian.

A new role awaits

The Analytics, Data and Actuarial Division along with the Operations team support the recruitment, procurement, finance and general operations function of the business area.

We are seeking highly motivated professionals with a focus on managing effective onboarding processes of new team members, end to end management of employee lifecycle, recruitment, assisting the team with performance management, talent retention plans, development, succession planning, and more. They will exercise a significant degree of independence and will use a high-level of decision-making and judgement.

Where you can add value

In this role, you will be responsible for initiating, establishing and maintaining strong relationships with key internal and external stakeholders while working with the Executive Team to understand people planning and capacity requirements through regular reviews of workflow across teams. Responsibilities of the role include but are not limited to:

• Working on recruitment to identify talent and attract them to our respective teams.
• Onboarding new employees to the team in a welcoming and consistent matter.
• Undertaking succession planning activities to ensure we have a good pipeline of talent, with a focus on leadership development and capability building.
• Promoting workplace practices consistent with Agency policy and in accordance with Australian Public Service values and leadership behaviours.
• Establish and align procurement and grants practices with governance, policy, procedures and supports.
• Management of finance, invoicing, reviewing budgets, monthly accruals.

Enough about us, let’s talk about you

Our ideal candidate will be organised, proactive, and able to handle a fast-paced work environment. You will bring previous experience in a similar role, have strong stakeholder engagement and communication skills, underpinned by demonstrated administration experience. You will be a positive and motivated leader, who supports and encourages a ‘can do’ attitude. You will build trust and respect within your team, and across the division.

Your NDIA Experience

We work as one team. We are accepting, diverse and driven. We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best. We collaborate, connect and work together to create a workplace that makes us proud. And while we're based far and wide across the country, we make sure nobody feels they are out on their own.

• You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 600,000 Australians.
• Access to higher superannuation and above market leave entitlements
• Competitive remuneration and working conditions that support a positive work life balance
• Access to ongoing professional development and learning

While this role is ideally performed from Surry Hills - NSW and Geelong - VIC, remote working arrangements may be considered. We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months with the possibility of extension up to 2 years may be offered.

Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.

Applications for this role close 11:30pm 24 August 2025 AEST.

If you have any questions, please contactEleni Kanarison02 8202 0741or emaileleni.kanaris@ndis.gov.au

With the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.

NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role. If you require an adjustment to be made during the recruitment process (including alternate formats of the application form) or have an enquiry about the support provided, please contact DFP Recruitment on 1300 138 337 ndia@dfp.com.au.

RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.

There are certain roles within the National Disability Insurance Agency that may require mandatory vaccination, subject to government order or directive. Evidence may be required prior to commencement.