Manager Quality and Governance

Who We Are

Employed by our community, to work for our community: engaging, educating, and empowering individuals, families, and our community in their journey to self-determination.

MDAS has embarked on a commitment to become a leading Aboriginal organisation known for its ability to make a practical difference to client’s lives, families and our community.

This is underpinned by our LORE which is the foundation stone of who we are, what we do and why we do it.

Our organisation’s services, people and culture will be guided through strong leadership and engagement with community and MDAS teams.

Our Purpose

Healing, supporting, serving, and protecting our communities throughout the Mallee Region.

Healthy, resilient, and capable Aboriginal people and families who can be their very best selves and exercise true self determination.

Caring for, strengthening, empowering, motivating and guiding our Mob.

Your Role

Lead excellence, compliance, and continuous improvement.

Mallee District Aboriginal Services is one of Victoria’s largest Aboriginal Community Controlled Health Organisations committed to strengthening and empowering Aboriginal communities across Northern Victoria.

An opportunity has become available for a skilled and motivatedManager Quality and Governanceto oversee our quality, compliance, risk and governance frameworks.

This pivotal role ensures the organisation meets legislative, regulatory and accreditation requirements while driving a culture of accountability, client safety and continuous improvement. Key responsibilities include:

Leading the development, implementation, and monitoring of quality and governance systems and processes.

Managing compliance and coordinating enterprise risk management activities.

Overseeing records and information governance, including responses to information requests.

Managing the Client Incident Management System (CIMS) in line with Department of Families, Fairness, and Housing (DFFH) requirements including timely reporting, investigations and follow up actions.

Promoting organisational learning and service excellence though strong quality and governance practices.

This is a permanent, full time position based at our Mildura office location.

Key Selection Criteria

Demonstrated experience in quality, compliance, governance or risk management within a complex organisation.

Demonstrated ability to lead, communicate and collaborate and with key stakeholders within a team environment.

Proven ability to lead systems and processes that drive, accountability, safety and continuous improvement.

Excellent analytical, interpersonal and communication skills, including written and verbal communication.

Ability to communicate, consult, liaise, and negotiate with a broad range of people both Aboriginal and Non-Aboriginal, at all levels to achieve program objectives and goals.

Qualifications

Tertiary qualifications related to the position such as Diploma of Quality Auditing and Business Compliance and /related discipline and/or extensive relevant experience working in quality and compliance business areas.

Other Screening Requirements:

Valid Drivers License that allows you to drive in Australia.

Victorian Employee Working with Children Check card.

National Police Check.

Benefits include:

Six weeks annual leave with 17.5% leave loading

Competitive salary + Salary packaging (more take-home pay)

Early knock-off Fridays at 4pm

Ongoing professional development + cultural safety training

Employee Assistance Program (EAP)

Ready to make a difference?

Apply now to help shape the future of MDAS and ensure our services meet the highest standards of safety, accountability and care.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.