Hospital & Referral Partnerships Manager

About the Role

We are seeking an experienced and well-connectedHospital & Referral Partnerships Managerto drive strategic growth by building strong, trusted relationships with key hospital discharge planners, NDIS Support Coordinators, Local Area Coordinators (LACs), clinicians, and referrers.

This is a senior business development and stakeholder engagement role, focused on increasing referrals for NDIS-funded supports includingShort-Term Accommodation (STA),Medium-Term Accommodation (MTA),Supported Independent Living (SIL), SDA andCommunity Nursing.

You will act as the key point of contact for health sector and NDIS referral sources, developing long-term partnerships and rapid response pathways for hospital discharge and crisis placements.

Key Responsibilities

Build, manage, and grow strategic referral relationships with:

Hospital discharge teams

Social workers

Allied health professionals

NDIS Planners, LACs, and Support Coordinators

Promote and represent the organisation’s range of services (SIL, MTA, STA, Community Nursing, Respite)

Lead hospital engagement efforts to support timely and coordinated discharges into supported accommodation

Identify referral trends and high-demand locations to inform service development and accommodation planning

Collaborate closely with internal intake, clinical, and operations teams to ensure referral-to-placement success

Represent the organisation at hospital network meetings, NDIS expos, and sector forums

Maintain a CRM of referral relationships and pipeline activity

Key Selection Criteria

Essential

Minimum 3+ years’ experience in a hospital liaison, referral coordination, or NDIS stakeholder engagement role

Strong existing networks withinhospital systems, discharge planning teams, and/or NDIS referral networks

Proven ability to generate high-value referrals and maintain professional relationships across clinical and community settings

Knowledge of NDIS-funded supports, particularly SIL, STA, MTA, SDA and Community Nursing

Excellent verbal communication and interpersonal skills

Highly organised with CRM or pipeline tracking experience

Current driver’s licence and willingness to travel to referral sites

Desirable

Clinical, allied health, case management or care coordination background

Understanding of hospital discharge barriers and NDIS access processes

Previous experience in a similar role within a disability or health organisation

What We Offer

Competitive salary:$120,000 – $150,000, commensurate with experience

Company vehicle or car allowance (negotiable)

Supportive leadership and autonomy to grow your referral base

Flexible work conditions (remote work, hospital visits, and occasional office)

Rewarding, purpose-driven role supporting better outcomes for people with disability