Clinic Administrator

Job Description

We’re on the lookout for a proactive and personable Clinic Administrator with a strong “can-do” attitude to join our welcoming team in Werribee. If you’re experienced with practice management software and thrive in a fast-paced, client-focused environment, we’d love to hear from you!

About Us

Early Start Australia is a national leader in multidisciplinary allied health services, delivering evidence-based early intervention therapies to children and their families. We’re passionate about creating brighter futures and we know that starts with our people.

What’s in It for You?

• Be part of a friendly, supportive clinic team that values your contribution
• Work alongside a national admin network to help with bookings, invoicing, and NDIS updates
• Access ongoing training, career development, and genuine growth opportunities
• Make a real impact in the lives of children and families every day

Your Key Responsibilities

• Be the first point of contact for families reaching out to our service
• Manage appointments for our team of therapists (in-clinic and mobile)
• Maintain accurate client records and uphold privacy standards
• Respond to enquiries via phone, email, and web
• Build strong relationships with clients and families
• Handle accounts receivable and NDIS claims
• Support therapists with admin tasks related to therapy
• General typing, data entry, and computer work

What You’ll Bring

• Experience with practice management software is essential
• Knowledge of NDIS administrative requirements or similar funding packages
• Strong communication and customer service skills
• Confidence using Microsoft Excel, Outlook, and Word
• Excellent time management and attention to detail
• A proactive mindset and commitment to continuous improvement
• Required checks: Working with Children Check, National Police Check, NDIS Worker Screening, CPR & First Aid

Ready to Apply?

If you’re looking for a role where your work truly matters and where your skills are recognised and supported, we’d love to hear from you!

Apply now and become part of a growing organisation that’s changing lives every day.

Early Start Australia places a high priority on the principles of respect, equity and diversity. As an employer of choice, we strongly encourage applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.