Claims Officer

Are you an administration professional with a great eye for detail who enjoys working with numbers?

We are looking for an enthusiastic team player to join our organisation and help us make a difference in people’s lives through employment.

Your Responsibilities:

Administer and process outcome claim payments

Build and maintain effective relationships with employers

Complete accurate verification and compliance checks

Lodge claims within the system in line with guidelines and timeframes

Manage evidence requirements to support claims

Handle high-volume transactions while ensuring deadlines are met and strong employer relationships are maintained

Conduct outbound calls to employers as required obtain employment evidence

Who You Are: You are passionate about changing lives through employment and enjoy achieving results as part of a collaborative team. With a positive and engaging style, you are eager to learn and committed to developing your career.

Ideally, you will bring:

Experience in employment services, particularly outcome claims

Understanding of outcome claim requirements (highly regarded)

Strong communication skills and attention to detail

Demonstrated numeracy skills

Ability to work effectively in a fast-paced team environment

What's in it for you?

Attractive salary package

Fully paid, on-the-job training

Monday to Friday, full-time work

Long-term career pathways

Leadership and progression opportunities

Meaningful community impact

Supportive and collaborative team culture

Joining Us: A current Working with Children Check and National Police Clearance is a mandatory requirement. Successful applicants will also be required to provide work related referees.

If you’re passionate, detail-focused, and ready to grow your career in a rewarding environment, we’d love to hear from you.

Submit your resume via the apply now button or email tojobs@jobs-statewide.com.au